Privacy Policy

Your privacy is important to us. netjump (referred to here as "we" or "netjump") created this Privacy Policy (this "Policy") to inform visitors to the netjump.dev website (the "Site") and potential or prospective customers of netjump (collectively referred to in this Policy as "customers" or "you") of our collection, use, and disclosure of personal data practices. In this Policy we refer to the Site and engagements you have with us as a potential or prospective customer, collectively as, the "netjump Services" or the "Services". If you are using netjump Services in connection with an account you have with us, this Policy does not apply; the terms of your agreement with netjump apply.


This Privacy Policy does not apply to sites, products, or services that display or link to different privacy policies.

PERSONAL DATA WE COLLECT
The personal data we collect depends on the way in which you interact with netjump, the choices you make (including your privacy settings), the Services and features you use, your location, and applicable law.

We collect information about you from different sources and in various ways when you use our Services, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.

Information You Provide Directly
We collect personal data you provide to us. For example:

Name and contact information. We collect name, username or alias, and contact details such as email address, postal address, and phone number.
Demographic data. We collect job title, company name, city, state, and country.
Content and files. We collect content and files you upload to our services; and if you send us email messages or other communications, we collect and retain those communications.
Information We Collect Automatically
When you use our Services, we collect some information automatically. For example:

Identifiers and device information. When you visit our websites, our web servers automatically log your Internet Protocol (IP) address and information about your device, including device identifiers (such as MAC address); device type; and your device's operating system, browser, and other software including type, version, language, settings, and configuration. As further described in the "Cookies, Mobile IDs, and Similar Technologies" section below, our websites and online services store and retrieve cookie identifiers, mobile IDs, and other data.
Geolocation data. Depending on your device and app settings, we collect geolocation data when you use our apps or online services.
Usage data. We automatically log your activity on our websites, apps and connected products, including the URL of the website from which you came to our sites, pages you viewed, how long you spent on a page, access times, and other details about your use of and actions on our website.
Information We Create or Generate
We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences"). For example, we infer your general geographic location (such as city, state, and country) based on your IP address.

Information We Obtain from Third-Party Sources
Information we receive from affiliates or partners


We may occasionally receive your personal information from third parties including our affiliates, marketing, and research partners. The types of information we collect from third parties may include contact information, demographic data, content, and employment affiliation. These third parties may enrich our data concerning you with additional personal information, based on personal information in our possession which we provided to them for this purpose.

Information we receive when you add a third-party integration

Also, if you integrate or link a third party service (such as a social media platform) with our Services, we may receive personal information about you from that third-party based on the permissions you established with such third party service, and that third party's privacy practices.

The types of information we collect from third parties may include contact information, demographic data, and content. For example, we may obtain information from a third party in response to a request for user authentication. We use this information to maintain and improve the accuracy of the records we hold about you, identify new customers, and provide a more tailored advertising experience. We may combine this information with other information we collect about you through our Site and other Services.

When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.

COOKIES, MOBILE IDs, AND SIMILAR TECHNOLOGIES
We use cookies, web beacons, mobile analytics and advertising IDs, and similar technologies to operate our Site and other Services and to help collect data, including other identifiers and device information and usage data.

What are cookies and similar technologies?

Cookies are small text files placed by a website and stored by your browser on your device. A cookie can later be read when your browser connects to a web server in the same domain that placed the cookie. The text in a cookie contains a string of numbers and letters that may uniquely identify your device and can contain other information as well. This allows the web server to recognize your browser over time, each time it connects to that web server.

Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party(. This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content. We also include web beacons in our email messages or newsletters to tell us if you open and act on them.

Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables us and our third-party analytics and advertising partners to access these mobile IDs.

How do we and our partners use cookies and similar technologies?

We, and our analytics and advertising partners, use these technologies in our websites, apps, and online services to collect personal data (such as the pages you visit, the links you click on, and similar usage information, identifiers, and device information) when you use our services, including personal data about your online activities over time and across different websites or online services. This data is used to store your preferences and settings, enable you to sign-in, analyze how our websites and apps perform, track your interaction with the site or app, develop inferences, and deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes. We and/or our partners also share the data we collect or infer with third parties for these purposes. For more information about the third-party analytics and advertising partners that collect personal information on our services, please see the "Our Disclosure of Personal Data" section of this Policy.

What controls are available?

There are a range of cookie and related controls available through browsers, mobile operating systems, and elsewhere. See the "Choice and Control of Personal Data" section below for details.

OUR USE OF PERSONAL DATA
netjump uses the personal data we collect for the purposes described in this Policy or as otherwise disclosed to you. For example, we use personal data for the following purposes:

Providing the Services. We process your personal information to provide, maintain, and improve the netjump Services.

Communicating with you about the Services. We may send you service and technical emails and other types of notifications (for example, product updates and improvements) as part of administering and providing the netjump Services. In most cases you cannot opt out of these communications but if an opt-out is available, the communication will provide instructions to opt out.

Providing necessary functionality. We process your personal information in order to provide you with the necessary functionality required during your use of the netjump Services.

To facilitate transactions. We process your personal information to complete transactions and send you related information to perform our agreement with you.

Handling contact and support requests: If you request support, or if you contact us by other means including via a phone call, we process your personal information to perform our agreement with you, or (if we have not entered into an agreement with you) to the extent it is necessary to fulfill your requests and communicate with you.

Administering Events. We process your personal information to plan and host events or webinars for which you have registered or that you attend, including sending related communications, billing, registration and connecting you with other event attendees.

Developing and improving our Site and other Services. We process your personal information to analyze trends and to track your usage of and interactions with our Site, the other Services, and our marketing activities to the extent it is necessary for us to develop, improve and troubleshoot, and to provide you with more relevant content and service offerings, or in reliance on your consent.

Sending marketing communications. We will process your personal information for marketing purposes in accordance with your stated preferences, such as to communicate with you via email, SMS, or telephone about services, features, surveys, newsletters, promotions or events we think may be of interest to you. Please see the "Choice and Control of Personal Data" section below, to learn how you can control the processing of your personal information for marketing purposes.

Displaying personalized advertisements and content. We process your personal information to conduct marketing research, advertise to you, provide personalized information about us on and off our Site and to provide other personalized content based upon your activities and interests to the extent it is necessary to support our marketing activities or advertise the netjump products and services or, where necessary, to the extent you have provided your prior consent. Please see the "Cookies" section below for information about personalized advertising and your advertising choices.

Promoting the security of our Services. We process your personal information to the extent necessary to promote the safety and security of our Services, to investigate and prevent fraudulent transactions, unauthorized access to the Services, and other unauthorized and/or illegal activities. We may share your personal information with third parties if we, in good faith, believe sharing will help with investigating or taking action against fraud, abuse, and unauthorized security events.

For our related business purposes. We process your personal information for data analysis, audits, fraud monitoring and prevention, developing new products and features, enhancing, improving or modifying our products and services, identifying usage trends and expanding our business activities.

Complying with legal obligations. We process your personal information when cooperating with government authorities in accordance with our legal obligations to the extent this requires the processing or disclosure of personal information to protect our rights or is necessary to protect against misuse of the netjump Services, to protect personal property or safety, to pursue remedies available to us and limit our damages, to comply with court or other legal orders, or to respond to lawful requests.

Reviewing compliance with applicable usage terms. We process your personal information to review compliance with our agreement with you or your organization.

Other purposes: We collect and process personal information about you, as necessary to provide the netjump Services, operate the Site and our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other interests as described in this Policy and in our notices to you. We will process your personal information for other purposes about which we notify you in advance, or for which we receive your consent to the extent such consent is required by applicable law.

OUR DISCLOSURE OF PERSONAL DATA
We disclose personal data with your consent or as we determine necessary to complete your transactions or provide the services you have requested or authorized. In addition, we disclose each of the categories of personal data described above, to the types of third parties described below, for the following business purposes:

Public information. You may select options available through our services to publicly display and disclose your name and/or username and certain other information, such as your profile, demographic data, content and files, or geolocation data.
Service providers. We provide personal data to vendors or agents working on our behalf for the purposes described in this Policy. For example, companies we"ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions.
Financial services & payment processing. When you provide payment data, for example to make a purchase, we will disclose payment and transactional data to banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, analytics, or other related financial services.
Affiliates. We may enable access to personal data across our subsidiaries, affiliates, and related companies, for example, where we share common data systems or where access helps us to provide our services and operate our business.
Corporate transactions. We may disclose personal data as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.
Legal and law enforcement. We will access, disclose, and preserve personal data when we believe that doing so is necessary to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.
Security, safety, and protecting rights. We will disclose personal data if we believe it is necessary to:
protect our customers and others, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone;
operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or
protect the rights or property of ourselves or others, including enforcing our agreements, terms, and policies.
Third party analytics and advertising companies, including Google, also collect personal data through our website and apps including identifiers and device information (such as cookie IDs, device IDs, and IP address), geolocation data, usage data, and inferences based on and associated with that data, as described in the "Cookies" section of this Policy. These third-party vendors may combine this data across multiple sites to improve analytics for their own purpose and others. For example, we use Google Analytics on our website to help us understand how users interact with our website; you can learn how Google collects and uses information at www.google.com/policies/privacy/partners.

Please note that some of our services also include integrations, references, or links to services provided by third parties whose privacy practices may differ from ours. If you provide personal data to any of those third parties, or allow us to share personal data with them, that data is governed by their privacy statements.

Finally, we may disclose de-identified information in accordance with applicable law.

Communications Preferences
We would like to keep in contact with you in ways that you find helpful. If you do not want us to use your contact information to communicate with you for promotional purposes, please tell us that when you provide your contact information.

Targeted Advertising
Currently, we do not run targeted advertising.

European Data Protection Rights
If the processing of personal data about you is subject to European Union data protection law, you have certain rights with respect to that data:

You can request access to, and rectification or erasure of, personal data;
If any automated processing of personal data is based on your consent or a contract with you, you have a right to transfer or receive a copy of the personal data in a usable and portable format;
If the processing of personal data is based on your consent, you can withdraw consent at any time for future processing;
You can object to, or obtain a restriction of, the processing of personal data under certain circumstances; and
For residents of France, you can send us specific instructions regarding the use of your data after your death.
To make such requests, please use the contact information at the bottom of this Policy. When we are processing data on behalf of another party that is the "data controller," you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

Right to Know
You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such information. Note that we have provided much of this information in this Policy. You may make such a "request to know" your personal information (subject to our verification of your identity and a number of exceptions) by contacting us at support@netjump.dev.

Right to Request Correction or Deletion
You also have rights to request that we correct inaccurate personal information and that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request to correct or delete, contact use at support@netjump.dev.

Right to Limit Use and Disclosure of Sensitive Personal Information
You have a right to limit our use of sensitive personal information for any purposes other than to provide the services or goods you request or as otherwise permitted by law.

Note that we do not use sensitive personal information for any such additional purposes.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Further, to provide, correct, or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send it from the email address associated with your account or requiring you to confirm account information necessary to verify your account.

Finally, you have a right to not be discriminated against for exercising these rights set out in the CCPA.

RETENTION OF PERSONAL DATA
We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.

SECURITY OF PERSONAL DATA
We take reasonable and appropriate steps to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction.

To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

CHANGES TO THIS POLICY
This Policy may be revised from time to time when necessary to reflect changes in our services, how we use personal data, or the applicable law. If this Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page. Please be sure to check the Policy whenever you submit personal information or use our website. If we make any material changes to this Policy, we will provide you with additional notice or obtain consent to the extent required by applicable law.